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Questions to Ask and How to Advocate for Yourself

TALK TO YOUR DOCTOR
Talking to your doctor can feel overwhelming. It is important to remember that your doctor is here to help you get the best care possible. Here’s how to approach the conversation and advocate for the care that works best for you.
About Pure Infusion

Plan Your Conversation

Before you talk to your doctor, it’s helpful to make a plan of what is important for your care and determine your goals. The following information will give you specific talking points to guide you through the conversation with your provider.

Understanding the Benefits of Pure Infusion

Comfortable private suite

Unlike busy hospitals or crowded clinics, our suites offer a peaceful, patient-focused environment designed for relaxation. With private rooms and smaller patient volumes, expect a more personalized experience.

Experiences, specialized staff

Our staff is specifically trained in administering biologic infusions for chronic conditions, giving you peace of mind knowing you're in good hands.

Flexible scheduling

We offer more flexible hours than traditional hospital settings, making it easier to fit infusions into your life without disrupting work, school, or other responsibilities.

Reduced wait times

Because we handle fewer patients, you'll experience zero wait times and a faster check-in process, so you can get in and out with less stress.
How to Switch

When you speak with your doctor, be clear about your reasons for wanting to switch your treatment to Pure Infusion. 

BE CLEAR ABOUT YOUR GOALS

Whether it’s to improve comfort, reduce travel time, or avoid the stressful environment of a hospital, being upfront about your needs helps your doctor understand your perspective.

It is important to also understand your doctor’s perspective. Your doctor wants to ensure you receive treatment in a timely and professional manner, but may lack the perspective on comfort and care. At Pure Infusion, the patient focused experience helps to actually improve healthcare outcomes, and ensures a comfortable experience. It is important to advocate for yourself so that your doctor knows what you prioritize in your treatment.
Therapies Available

Here’s some things you can mention

Comfort

“I’ve been thinking about how important comfort is for me during my infusions. The hospital setting can feel very overwhelming, and I’m looking for a quieter, more private space where I can relax.”

Convenience

“The travel and waiting time at the hospital is taking a toll on my schedule. A more convenient location like Pure Infusion would help me better manage my treatment and daily life.”

Personalized Care

“I really value having time and attention from the infusion staff. From what I’ve read, Pure Infusion offer more personalized care, which would make the experience much more positive for me.”

Addressing Concerns About 
Insurance and Cost

If you’re worried about whether your insurance will cover treatments at Pure Infusion, it’s a good idea to address this during your conversation. Most insurance plans, including Medicaid and Medicare, often cover infusions at outpatient centers like Pure Infusion, but it’s worth double-checking.

Often, patients who switch to Pure Infusion from a hospital infusion center find that they have significant cost-savings. According to our reports, Pure Infusion’ patients can save up to 50% when compared to the hospital, due to co-pay assistance programs and and financial aid.
In-Network Insurances

Here’s what you can ask:

“How do we coordinate the transition to Pure Infusion for my upcoming infusions? Will you be in contact with their team to ensure my records and treatment plan are in place?”
“Is there anything I need to do on my end to set up appointments or get the process started? Can I provide the order form for my (insert treatment name here)?”

If your doctor agrees that a transfer to Pure Infusion is a good fit for you, the next step is coordinating care.

Many doctors have relationships with outpatient infusion centers like Pure Infusion, and they can help with the transition. Be sure to ask about how the process works — from scheduling your infusions to sharing your medical records and ensuring that everything is set up for you to receive care smoothly.

You can rest assured that the team at Pure Infusion are experts in coordination of care. We have worked hard to ensure the process is handled professionally and efficiently, with as little input from you as possible. We have a dedicated team of Patient Access Coordinators who will work with your provider and insurance company to ensure everything is in place.

Advocate for Yourself

Ultimately, you are the best advocate for your health. If you believe that switching to Pure Infusion will enhance your treatment experience and improve your quality of life, it’s worth having the conversation. Trust that your doctor wants what’s best for you, and they will work with you to make the process as smooth as possible.
About Pure Infusion

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